Tanvi Palazzos

SHIPPING: Delivery of the product usually takes between 7 to 10 days as EACH PIECE IS MADE TO ORDER. We partner with reputed courier services, so that your products reach you on time.

*Please note that our ‘Indigo Meadows’ collection will take 15-17 days to deliver. This delay is due to the time it takes to handcraft denim to perfection.

EXCHANGE: We offer exchange in sizes only. Kindly write to us via email within 48 hours of receiveing the product. If the order does not fit you, please send the piece back to us within 7 days of receiving the product, with a small note mentioning the size that you require. Items must be returned unworn, unwashed, undamaged and unused. If the product is worn, washed, damaged or used- we will not accept the item for return or exchange.Items purchased during a sale are eligible for exchange of size only, if size is available. If the size does not suit you, we can offer you a one time use store credit voucher valid for 3 months provided the piece is unworn and intact with all the tags and labels. Please note that the shipping costs are non-refundable and will not account for the amount of store credit voucher. We do not accept exchange or return of discounted products unless size exchange is required or wrong piece has been sent to the customerAll replacements are processed only after the sale if overDeal of The Week & Custom Orders are FINAL SALE and are non-returnable

All prices are inclusive of applicable taxes.

Cancellation requests are accepted strictly within 24 hours of placing the order.

If you receive a shipment that seems tampered, damaged or opened - please do not accept the shipement. Take a video/photo of the shipment and get in touch with our customer care team on hello@gulaalcreations.com

We offer flat shipping rates for international orders:
Flat Rs. 2050/- on shopping below Rs. 10,000/-
Flat Rs. 2700/- on order value between Rs. 10000/- to Rs. 20,000/-
*Kindly use RazorPay at checkout for all international orders

Import duty might be levied by the Customs Department in your country, depending on your country’s regulations. These will need to be borne by you. 

It takes 10 to 15 days from our end to deliver international orders.

We do not offer size exchange for international orders.